Terms & Conditions

What you need to know about tree surveys and planning

Terms & Conditions

By using this website and submitting an enquiry, you agree to the following terms.

1. Services

Barbizon Trees provides tree surgery, hedge trimming, and related arboricultural services. All work is subject to site inspection, availability, and agreement.

2. Quotes & Pricing

All quotes are provided based on the information available at the time. Final pricing is fixed.

Quotes are valid for a limited period and may be subject to change.

3. Bookings & Cancellations

Once a booking is agreed, we reserve the right to charge a cancellation fee if insufficient notice is given.

We may reschedule work due to weather conditions, safety concerns, or unforeseen circumstances.

4. Access & Responsibility

The customer is responsible for ensuring safe and reasonable access to the site.

Barbizon Trees will not be held responsible for delays or additional costs caused by restricted access or undisclosed site conditions.

5. Waste Removal

Unless otherwise agreed, all green waste generated from work will be removed from site.

6. Liability

We carry appropriate public liability insurance. However, we are not responsible for:

Pre-existing damage or defects

Underground services not disclosed

Issues arising from customer-provided instructions

7. Marketing & Advertising

This website may use online advertising platforms, including Facebook (Meta) and Google, to promote services.

By using this website, you acknowledge that:

You may see Barbizon Trees advertisements on third-party platforms

Your interaction with this website may be used to improve advertising performance

8. Website Use

The content on this website is for general information only. We reserve the right to update or change content without notice.

Privacy Policy

This Privacy Policy explains how Barbizon Trees collects, uses, and protects your information.

1. Information We Collect

We may collect:

Name

Phone number

Email address

Address/location details

Information related to your enquiry

Website usage data (via cookies and tracking tools)

2. How We Use Your Information

We use your information to:

Respond to enquiries

Provide quotes

Deliver services

Improve our services and communication

Improve advertising performance and targeting

3. Advertising & Tracking

This website uses tracking technologies, including:

Meta (Facebook) Pixel

Google Ads tracking

Google Analytics

These tools may collect data about your interactions with this website, including pages visited, time spent, and actions taken.

This information may be used to:

Measure advertising performance

Show relevant ads on platforms such as Facebook and Google

Retarget visitors who have previously interacted with the website

This data is collected in an anonymised or aggregated form where possible.

4. Data Sharing

We do not sell or share your personal data with third parties for marketing purposes.

However, data may be shared with trusted third-party platforms (such as Google and Meta) strictly for advertising, analytics, and service delivery purposes.

5. Data Storage

Your data is stored securely and only retained for as long as necessary.

6. Your Rights

Under UK GDPR, you have the right to:

Request access to your data

Request correction or deletion

Withdraw consent

Object to data processing

To do so, contact us directly.

7. Cookies

This website uses cookies to:

Improve user experience